Universal Training provides custom technical, interpersonal, and basic job skills training for more than 300 client organizations, many of them Fortune 1000 companies. Here is a general overview of our training topics and delivery methods:
Topics
- Orientation
- Customer Service
- Credit/Collections Skills
- Selling Skills
- Management/Supervisory Skills
- New Franchise Training
- Systems Training
- Technical Job Skills
- Shop Operations
- Certification
Delivery Methods
- Workshop
- Print Self-Study
- Computer-Based
- Internet - Intranet - CD-ROM - Audio
- Video
- Train-the-Trainer